Refund Policy

(excerpt from the TERMS of SERVICE)

  1. Service subscriptions rendered are based on our cancel anytime policy to terminate. When you cancel/terminate all services stop immediately and any unused services is forfeited
  2. You will receive a full refund credit on any payment made to your account if the subscription or it’s renewal paid is non deliverable due to any unforeseen circumstances on our part.
  3. Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.
  4. Please do not make duplicate or multiple service signups at the any time for the same social media account/user ID/Post to avoid duplicates. We cannot give you correct follower/like/view numbers in that case. We will not refund for these multiple/duplicate subscriptions order.
  5. Service disruption due to Account suspension for non- payment or missed /skipped payments do not qualify for a refund. Be sure to take note of the subscription auto renewal dates and ensure your payment account is in good standing.
  6. VirtualEZ Services Company. will refund  any payment received for services BEFORE the subscribed service term begins, services that are terminated/ cancelled or if any errors made in the subscriptions.
  7. No refunds will be made to your payment MIDWAY or AFTER the service term has already begun or has been completed, there is no way to reverse it and if you do cancel your subscription MIDWAY, You MUST request to complete the orders from VirtualEZ Services Company., if no request is made we deem that you have exercised immediate termination of services.
  8. You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reasons BEFORE you have contacted BILLING SUPPORT at with a full description of your grouses so that we may resolve them. All emails sent here will be recorded and responded within 24hours. Any breech of this term will be deemed as abuse of our policy and your account may result termination of all future orders, or/and a ban from our site.
    1. Product not-as-described: such issues should be reported to us within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased service is not as it is described on the website and or the Terms of Service. Complaints which are based on the customer’s false expectations or wishes will NOT be honored and deemed fraudulent or abuse.
    2. Non-delivery of the service: in some cases the process times are slower, and it may take a little longer for your orders to finish. If the order is delayed by 24 hours or more, we recommend contacting customer service for assistance and we will manually attend to your order.If the order was not resolved within 24hours of contacting customer service as above, You may file a claim and any Claims for non-delivery must be submitted to Billing Support at in writing within 7 days from the order placing date. Otherwise the campaign will be considered completed. DO NOTE: We will not honor requests for a refund/replacement when we have notified customers about possible delays before ordering  (for example, an alert on the order page(s)), in this case, ordering is at own risk.
    3. Unauthorised Transaction: Fraudulent activity such as using unauthorized or stolen account/ credit cards will lead to immediate termination of your account and a total PERMENANT ban from our entire site. There are no exceptions.
  9. While we try to be accommodating of extenuating circumstances , we do not condone abuse of our terms and/or our refund policy , thus , All decisions made regarding disputes or refunds are binding and final.
  10. If you file a dispute or charge-back against us after a completion of service delivery, we will deem this as abuse of our refund policy and we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers, likes/views and other services we delivered to your or your clients Instagram/Facebook/Twitter/You Tube/Twitch or other social media account.
Celeste Lubo - France Subscribed Instagram
abdelaali ait zaouite - Morocco Subscribed Instagram 5 days free trial
Elidani Amaya - Manila Purchased Instagram Basic Follower Pack
Ben Knot -United States Purchase 1 Instagram 5 days trial